Questions, answers.

Everything you need to know about Turapura, PDRN, our formulas and your order — all in one place.

01

About PDRN

What is PDRN?

PDRN (Polydeoxyribonucleotide) is a purified form of DNA extracted from salmon cells. It is a regenerative active ingredient used for over 20 years in aesthetic dermatology, recognized for its ability to stimulate cell repair without irritating the skin.

How does PDRN work on the skin?

PDRN activates the adenosine A2A receptor on the surface of skin cells. This triggers the release of growth factors that accelerate collagen synthesis, improve microcirculation, and enhance tissue repair.

Is PDRN safe?

Yes. The PDRN used in cosmetics is highly purified, free of salmon proteins and allergens. It is very well tolerated, even by reactive skin, and meets the requirements of European Regulation CE 1223/2009.

What is the difference between PDRN and hyaluronic acid?

Hyaluronic acid is a humectant that hydrates the skin by retaining water. PDRN, on the other hand, acts deeply on cell renewal and collagen production. They are complementary — which is why both of our formulas include both active ingredients.

Does PDRN truly work as a topical treatment?

Yes, provided it is formulated correctly. Both of our formulas include PDRN in the form of Sodium DNA, in a base that promotes its penetration and stability. We rely on the same protocols as those used in aesthetic dermatology.

02

PDRN Glow Shot Intense Serum

What is the percentage of PDRN in the serum?

Glow Shot Intense contains 2% pure PDRN—one of the highest concentrations available in an over-the-counter treatment. It also contains 4.8% Niacinamide and a complex of 7 biomimetic peptides.

How to use the serum?

Apply 3 to 5 drops morning and evening to clean skin, before your moisturizer. Gently press with your palms to aid absorption and wait a few seconds before continuing with your routine.

How long does a 30ml bottle last?

With 3 to 5 drops morning and evening, one bottle lasts an average of 4 to 6 weeks. Our "2-month supply" and "4-month supply" packs are sized for continuous, uninterrupted use.

Is the serum suitable for sensitive skin?

Yes. The formula is free of parabens, silicones, mineral oils, and artificial colorants. It has been dermatologically tested and is suitable for sensitive and reactive skin.

Can the serum be used during pregnancy or breastfeeding?

Our active ingredients (PDRN, Niacinamide, peptides, squalane, hyaluronic acid) have no known contraindications during pregnancy or breastfeeding. As a precaution, however, we recommend seeking your doctor's advice before starting any new routine during this period.

When will I see the first results with the serum?

Most customers notice better hydration and a more luminous complexion from the first week. Visible improvements in firmness and tone generally appear after 3 to 4 weeks of daily use.

03

PDRN Glow Cream

What else does the cream contain besides PDRN?

Glow Cream combines PDRN with Ceramide NP for barrier reconstruction, Beta-Glucan for soothing, Tremella Fuciformis polysaccharides for deep hydration, as well as Squalane and Sodium Hyaluronate.

What is the texture of the cream?

A rich yet melting texture. It glides on effortlessly, absorbs quickly, and leaves a soft, luminous finish — with no greasy or occlusive film.

Can the cream replace my usual moisturizer?

Yes. The Glow Cream is formulated to hydrate, nourish, and seal in active ingredients in one step — it can perfectly replace your day or night cream, while providing the regenerative action of PDRN.

Can it be used alone, without the serum?

Yes. The cream works very well on its own, but its full potential is revealed when it seals the PDRN Glow Shot Intense. Together, the two products enhance the regenerating action and the results are faster.

How long does a 50ml jar last?

With daily application morning and evening, one jar lasts approximately 2 months.

Can the cream be applied to the neck and décolletage?

Yes, it's even recommended. These areas are often thinner and more exposed to aging — the PDRN + ceramides combination shows particularly visible results there after 4 to 6 weeks.

04

Ingredients and Safety

Are your products cruelty-free?

Yes. None of our products or their ingredients are tested on animals. We strictly adhere to the European ban on animal testing for cosmetics.

Are your products vegan?

No. As PDRN is of marine origin (highly purified salmon cells), our two formulas are not vegan. The other active ingredients, however, are of plant or biotechnological origin.

Are there parabens, silicones, or mineral oils in your formulas?

No. Our formulas are developed without parabens, heavy silicones, mineral oils or artificial colorants. This is what we call our "clean formula."

Are your products scented?

No fragrance or essential oils are added. The very subtle scent comes solely from the ingredients themselves — a deliberate choice to minimize any risk of irritation.

Can I use your products if I have a fish allergy?

The PDRN we use is purified to eliminate allergenic proteins. However, if you have a severe allergy to fish or its derivatives, consult your doctor before use.

05

Routine and usage

In what order should I apply serum and cream?

Always serum first, cream second. Apply PDRN Glow Shot Intense to clean skin, wait 30 seconds for absorption, then seal with Glow Cream. Morning and night.

Can I combine PDRN with retinol or vitamin C?

Yes. PDRN is non-irritating and combines well with most active ingredients. Apply PDRN Glow Shot first, let it absorb, then layer your retinol or vitamin C. If your skin is reactive, alternate these active ingredients every other day.

From what age can Turapura be used?

Our formulas are suitable from the age of 18 for adult skin. They are particularly relevant from the age of 25, when natural collagen production begins to slow down.

Can the serum or cream be applied to the eye contour area?

Yes, sparingly. Both formulas are gentle, but avoid direct contact with the eye. For the eye area, apply a very small amount with your fingertip, gently patting it in.

Can I use the products on acne-prone skin?

Yes. PDRN, Niacinamide, and Beta-Glucan are well-tolerated by acne-prone skin and help soothe inflammation. For active acne, start with a gradual application to assess tolerance.

Should the products be used as a treatment course or continuously?

Ongoing. The results are cumulative: the action of PDRN and peptides builds up with regular use. Daily use, morning and evening, guarantees maximum long-term benefits.

06

Delivery and Orders

Where do you deliver?

We ship throughout Europe and internationally. Delivery times and costs vary depending on the destination — they are automatically displayed at checkout.

How much does delivery cost?

Standard delivery is free in mainland France for purchases over €60. Below this amount, it will be charged at the rate displayed during checkout. An express option is available for urgent orders.

How long does delivery take?

Orders are prepared within 24 to 48 business hours. Standard delivery then takes 2 to 5 business days in France, 3 to 8 days in Europe, and 5 to 12 days internationally.

Can I track my order?

Yes. Upon shipment, a confirmation email will be sent to you with a tracking link. You can also view your orders from your customer account.

How do I change or cancel an order?

Contact us as soon as possible at contact@turapura.com. As long as the order has not been shipped, we can modify or cancel it. After that, you will be able to return it upon receipt.

07

Returns and warranty

What is your return policy?

You have 30 days from receipt to return your order to us. Products must be unused and in their original packaging. Refunds are issued within 7 days of receiving the return.

How does the 120-day warranty work?

If, after 120 days of daily use in accordance with our recommendations, you do not notice any improvement, we will fully refund your first order. Simply write to us with your observations.

What happens if my product arrives damaged?

Write to us within 48 hours with a photo of the product and packaging. We will immediately send you a replacement free of charge.

Can I get a refund if I don't like the product?

Yes, that's precisely what our 30-day guarantee is for. Contact us and we will arrange the return and refund without any special conditions.

08

Our commitment

What is Turapura's social commitment?

With every purchase, €1 is automatically donated to organizations that support women and children — in education, nutrition, and access to healthcare. This is included in the price: no registration or additional fees are required.

Who are the beneficiaries of the donations?

We work with carefully selected associations based on three pillars: women's education, infant nutrition, and access to healthcare. The complete list and annual reports are published on our dedicated page.

Where are your products manufactured?

Our formulas are developed according to Korean PDRN standards and produced in Asia in an ISO 22716 certified laboratory (Cosmetic Good Manufacturing Practices). They are then imported to Europe, with a regulatory manager in the process of CPNP registration.

Are your packages recyclable?

Yes. The serum bottle, the cream jar and the outer cartons are recyclable. We are working to increase the proportion of recycled materials in our future productions.

Why the name "Turapura"?

"Tura" evokes purity and clarity, "pura" sincere care. Together, they convey our intention: effective, honest beauty that respects the skin and gives back more than it takes.

Another question?

Our team responds in less than 24 hours, Monday through Friday. We're here to help you build the ritual that's right for you.

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